EVIDENCE-BASED APPROACHES FOR EFFECTIVE CASE MANAGEMENT & CARE COORDINATION
* All training preceded with pre-event interview and taught by dynamic instructors to insure sessions are tailored to your team’s specific needs.
Effective case management is a collaborative process of assessing, planning, facilitating, and advocating for options and services planned to meet clients' individual needs efficiently. Adopting evidence-based and strength-centered practices is a commitment to professionalism, quality care and effective client services in the face of large caseloads, limited resources and traditionally less than optimal training. This program will aid in closing the gap.
During this workshop participants learn evidence-based case management practices and how they apply. They will also learn to differentiate traditional ineffective deficit-centered practices from evidence-based and strength-centered practices rough the use of relevant examples, participants will learn how they can help their clients achieve desirable outcomes through promoting quality and effective interventions which link individuals to appropriate resources.
Program Goals and Learning Outcomes
Participants will learn;
- Transtheoretical Model for Change - How People Change
- Effective client interviewing skills for building healthy collaborative client relationships
- The Importance of Empathy in the therapeutic relationship
- Strength-centered vs. Deficit-based approaches
- Motivational Interviewing Strategies to Increase Intrinsic Motivation
- Learn current trends in case management
- Be in a position to help clients set goals and facilitate their achievement
- Learn to use warm transfers to insure an integrated client services delivery
- Learn to write better goals, objectives and interventions for increased accountability and improved client outcomes
- Learn to determine clients’ level of readiness and work efficiently toward desired goals
- Gain knowledge of key components of successful case management
- Case Management Process, interventions and discharge cues
Participants will receive resources they can adapt for their internal use.